Apple's $25 Compensation for Deliberate Battery Throttling: What You Need to Know

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Apple, in a move to address a longstanding issue, is finally issuing $25 to iPhone users who were affected by the deliberate slowdown of their devices in 2017. This decision follows a series of lawsuits and investigations into Apple's practice of reducing the performance of older iPhones to extend battery life. If you are one of the impacted users, here's what you need to know about how to claim your compensation.

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What is Battery Throttling?

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Battery throttling is a technique used to deliberately decrease the performance of a device to extend the life of its battery. This practice was found to be employed by Apple in older iPhone models, specifically those running on iOS 10.2.1 or later. When a device’s battery power dropped below a certain level, the device's performance would slow down, preventing it from running certain apps, including those anticipating high performance levels. This was done to prevent the device from suddenly shutting down due to insufficient energy.

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Why Did Apple Implement Battery Throttling?

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Apple's use of battery throttling was primarily to ensure that older devices did not completely shut down unexpectedly. As battery performance declined over time, the issue became more pronounced, necessitating the implementation of throttling to manage the device's power consumption more effectively. Apple released software updates to address the problem, but many users still experienced performance issues.

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Credit Available for Affected iPhone Users

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Apple is now providing a $25 credit to iPhone users who were affected by the deliberate slowdown of their devices. This credit is a part of Apple's efforts to address the concerns raised by the impacted users and to improve transparency and trust. If you believe you were affected by the throttling, you can claim your compensation via an online form or by mailing a request to Apple.

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How to Claim Your $25 Compensation

r r r Check if You Were Affected: To determine if you were affected by the battery throttling, open your iPhone, go to Settings Battery Battery Health Service History. If your device shows a Software Update and Battery Service status under the Service History tab, you may have been affected by the throttling.r Claim via Online Form: Visit the official Apple website and follow the prompts to fill out the online form. You will need to provide your Apple ID and other relevant details to claim your $25 credit.r Mail in a Request: If you prefer to file a claim via mail, you can download the claim form and send it to the address provided on the form. Make sure to include all necessary supporting documentation and your Apple ID information.r r r

FAQs

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Q1: How long do I have to claim the $25 compensation?

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A1: Apple has provided a limited time to claim this credit, so it is advisable to act quickly. Check the official Apple website for the specific deadline.

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Q2: Can I claim the credit if I already upgraded my device?

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A2: Yes, you can still claim the credit if your device has been upgraded. However, this might require additional documentation to prove your eligibility.

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Q3: Will I receive the credit automatically or do I need to do anything?

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A3: You will need to submit a claim either through the online form or by mail. Once approved, the credit will be added to your account or processed as a refund if you have your device charged and plugged into your computer.

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Conclusion

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Apple's action in offering compensation to affected iPhone users is a step towards resolving a significant issue in their product. Whether you need to claim the $25 credit or simply want to stay informed, understanding the impact of battery throttling on your device is crucial. For more information, visit the official Apple website or contact their customer support.

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