Are Smytten Reviews As Trustworthy As They Claim?
With a wide range of trial products available, Smytten has garnered a significant following among consumers curious about experimenting with different brands. Yet, the company's reputation and reliability have often been a topic of discussion. In this article, we will analyze the app based on reviews, providing insights into its trustworthiness and the feasibility of trying it out with confidence.
Positive Reviews and Experiences
One user reported a positive experience with the app, particularly praising its trial packs:
Positive Trials from Smytten
"I ordered from their trial pack and I received all products in trial quantity. Just a perfume was leaked and the whole bottle was empty, but other than that, it was a great experience. I would try it again."
This review highlights that while there were minor issues, such as a leaking perfume, the overall experience was good. The transparency and willingness to rectify the issue are noteworthy.
Wide Variety of Trials
"Smytten is a safe app to use if you’re interested in trying products like skincare, makeup, fragrances, health bev and more. I actually got to try brands like Dot, Key, Tresemme, and my new favorite body wash from Plum and I got it all in 4 days only.
The app offers a diverse range of products, ensuring that users can test a wide variety of brands and types. This is a significant benefit for those who want to explore multiple products in a short period.
My favorite thing about the app is that I actually do get to try it all—every kind of face wash, different shades of lipsticks, and fragrances too! This variety is a big draw for users who want a comprehensive testing experience.
Negative Reviews and Concerns
On the other hand, several negative reviews highlight significant issues:
Missing Products and Lack of Communication
"Order the McAfeein kit and Body lotion, but some product was missing in parcel box instead of that some free product received. And Smytten Company was not responding me. I was calling so much time sent a mail to customer care but he didn't get response. Nothing is said about the replacement product, and my money has not been returned. This company is cheating me. It is a very fake company."
This negative review points out several major issues, including missing products, non-responsive customer service, and failure to issue refunds. These factors raise significant concerns about the company's integrity and customer service.
Delayed Response and Lack of Updates
"No reply to emails, no updates on app for MORE THAT 45 DAYS now. Their delivery date doesn't get updated on app hence you cannot raise the complaint also. Never seen such LOW."
The delay in communication and lack of updates on the app indicate a concerning lack of transparency and responsiveness. This could be a major inconvenience for users trying to resolve issues or track their orders.
Hidden Costs and Worth
Despite reservations, some users find the app trustworthy and worthwhile:
Trustworthy Despite Costs
"Yes it is totally trustworthy app. Look at the below image can you suggest what is the cost of all products. The cost is 199 which you can use to get back as smytten bucks or 6 more free trial. So dont waste time in researching order your trials now at 199 by using invitation code zgu0vdH. Enjoy trails!"
Despite the app's claim of being free, a cost of 199 is required for delivery charges. However, the user still considers it a worthwhile investment. The app offers the ability to receive multiple trial products, and the flexibility of converting the cost to smytten bucks or getting more trial kits makes it an attractive option.
Long-Term User Perspective
"Yes it is reliable. Although it claims to be free, but you have to pay 199 for delivery charges but still it is worth the shot as you get any sample products for 199. To see how it works, you can see this video:"
The long-term user perspective adds credibility to the app. After two years of using the app, there have been no disappointments, indicating a consistent and stable user experience.
Conclusion
While there are both positive and negative reviews about Smytten, it seems that the app has more to offer than it has to hide. The variety of products and the potential for saving on samples make it a valuable tool for cosmetics enthusiasts and skincare lovers. However, it is crucial to weigh the costs and communication practices carefully before joining.
Ultimately, it comes down to personal preference and the user's tolerance for the issues highlighted in negative reviews. If you are willing to handle minor inconveniences for the sake of receiving multiple samples, Smytten might be a great choice for you. If not, it might be better to explore alternative platforms.