Buying Electronics Materials from Safe or Scam?
has garnered mixed reviews from its customers, with differing opinions on whether it is a safe and reliable platform for ordering electronic development boards and components. Some users report encountering scammers and unsatisfactory services, while others defend the site as a legitimate and trustworthy source for high-quality electronics.
Is a Scam?
Many users have claimed that is a scam, alleging that they receive different products than ordered and lack a return policy. These complaints suggest that the products might be counterfeit or not what the customers expected. One user states: 'They are cheaters, they show different after ordered, he sends different products and no return policy. They are cheaters and scammers. Don’t buy any products from them.' This comment highlights the concerns of receiving incorrect or fake products and the absence of any recourse for a refund or replacement.
On the contrary, some users argue that is a safe and reliable site. One satisfied customer shared, 'Yes they are safe and reliable, they import good and genuine electronic products from outside India. I ordered something from Tanotis and they delivered it in time with tracking details every day.' This positive feedback emphasizes that for certain customers, has successfully met their needs for high-quality electronic components.
Customer Experience
The customer experience with can vary widely, often depending on the specific products ordered and the time constraints. Some users report significant delays and lack of communication. A frustrated customer states, 'It is an absolute waste of time. I ordered a camera and the product wasn’t even shipped for a month. The supposed delivery time was 3–4 weeks. I had to follow-up numerous times on email which is the only way they can be contacted, and communicate with extremely unhelpful and unresponsive agents. They still haven’t refunded my money close to two months since I ordered and I continue to follow-up. A better use of your money would be to throw it in the trash. Rather than deal with this unprofessional and utterly useless company.'
Another user also encountered problems with estimated delivery times, stating, 'I ordered from Tanotis. They clearly don’t have any time limit to deliver a product, and the estimated date given on their website is clearly crap. The site mentioned that it would be DELIVERED in 7–15 days and it has been 16 days and it yet to be DISPATCHED. Even if they are facing troubles, they should at least have the decency to mention it on the website, but as it is, they clearly don’t care about customer service. I am not even clear if the product will be delivered or not. You should only order from this site if you have all the time in the world and don’t even care if they will deliver the product or not or when you have money you want to throw in the trash.' This comment underscores the inconsistent and unreliable nature of the service provided by
Positive Reviews
However, not all reviews are negative. Some users report excellent service for specific types of electronic components. For instance, one satisfied customer shared, 'I do not know about other products but for semiconductor delivery in my doorstep, Tanotis has provided excellent service. I have ordered many rare semiconductor IC transistors, mostly those are either impossible to obtain in India without bulk order, or for single piece order, the shipping charges are 10 times that of the item price. Tanotis has delivered cutting edge RF grade semiconductor devices in very professional packaging in reasonable time. Yes, they import after placing the order and they mention it on their website. Wait time is longer, but for the person who works with those cutting edge devices, naturally, have the patience to wait for the best to arrive.'
This review highlights the reliability of for specific niche electronic components, particularly for users with higher knowledge and patience in dealing with long wait times.
Conclusion
The safety and reliability of as a platform for ordering electronic development boards and components are subject to significant variation depending on the user's experience. While some find it a trustworthy source for genuine electronics, others see it as a scam. For users requiring rare, high-quality electronic components with the patience to wait, can be a reliable option. However, for those expecting quick delivery and fast customer service, it may be best to seek alternative sources.
Before making a purchase, it is advised to read reviews from multiple sources and carefully verify the product descriptions and shipping details. If the products or service do not meet expectations, it is important to have a clear return policy and effective customer support to address any issues.