Emergency iPhone Troubleshooting: When Your iPhone 6s Won’t Turn On

Emergency iPhone Troubleshooting: When Your iPhone 6s Won’t Turn On

Encountering any sort of issue with your phone, especially one as inconvenient as being unable to turn it on, can be frustrating. If your iPhone 6s has powered off and won't turn on again, there are several steps you can take to troubleshoot and potentially resolve the issue. This guide provides a step-by-step approach to help you through this problem.

Initial Steps

The first thing to try is to plug your iPhone 6s into a known-good charging cable and a verified, working Lightning-charged device in a known-powered outlet. Leave the iPhone 6s plugged in for at least one hour. The power outlet could be the issue, ensuring it’s not the problem by using a different outlet or another device. If the iPhone still won’t turn on after an hour, proceed to the next steps.

Soft Reset

If the issue persists, a soft reset might be your next move. Holding down the power button and the home button together for 60 seconds or until you see the Apple logo on the screen (release the buttons immediately once you see this logo) is a simple way to restart the phone. If no Apple logo appears within 60 seconds, it’s likely the hardware needs further inspection at an Apple Store.

Visit an Apple Store

If your iPhone 6s still won’t turn on after attempting a soft reset, it’s best to take it to an authentic Apple Store for an authentic repair. Apple provides free diagnostics and will inform you of any necessary repairs or replacements, whether it’s a faulty charger, damaged hardware, or a drained battery. Trust the professionals as they are experienced in assessing and resolving such issues.

Additional Tips for Older Devices

Older devices like the iPhone 6s may face more frequent hardware issues as they age. It’s always wise to take your iPhone to an Apple Store for an evaluation if you notice any recurring problems. The staff is generally competent and honest about whether a fix is possible. In some cases, replacing the battery might be the only solution. If the device’s battery has worn down significantly, replacement is often necessary. However, Apple can provide solutions that may save you the cost of a new phone.

Testing with Another Charger

Another useful test is to try charging a friend's phone with your charger and cable. Since all phone chargers are standardized at 5 volts, there’s no risk of damaging anything. If your charger works to charge a different phone, it suggests the issue lies with your iPhone 6s. Conversely, if it doesn’t work, the problem is likely with the charger or cable, and you would need to replace them.

In conclusion, when your iPhone 6s won’t turn on, following these steps can help you narrow down the issue and take appropriate action. Always prioritize safety and use reputable devices when testing. If you're unsure, don’t hesitate to bring your iPhone to an Apple Store for professional assistance.