Fixing Your HP EliteBook 8560p When It Says 'Boot Device Not Found'
If your HP EliteBook 8560p is displaying a 'Boot Device Not Found' message upon startup, use the following steps to troubleshoot and potentially resolve the issue.
Step 1: Check BIOS/UEFI Settings
Accessing the BIOS/UEFI settings can help you ensure your laptop is set to boot from the correct device.
Restart your laptop and press Esc or F10 repeatedly
When your laptop boots up, repeatedly press Esc or F10 to enter the BIOS/UEFI setup.
Check Boot Order
Verify that the hard drive is listed as the primary boot device. If it is not, adjust the boot order to prioritize the hard drive.
Disable Secure Boot
If Secure Boot is enabled, try temporarily disabling it to see if it resolves the issue.
Step 2: Run Diagnostics
Using the diagnostics feature of your BIOS/UEFI can help you identify hardware issues.
Access the Diagnostics Menu
While in the BIOS/UEFI, look for an option to run diagnostics. This is usually found in a menu labeled 'Boot' or 'System Health'. Follow the on-screen instructions to run the hard drive test.
Step 3: Reconnect the Hard Drive
If the hard drive is still not detected, try reseating it to ensure a proper connection.
Follow These Steps Carefully
Power off your laptop and unplug it.
Remove the battery if applicable, depending on your model's requirements.
Open the back cover of your laptop.
Locate the hard drive compartment and disconnect and then reconnect the hard drive.
Step 4: Check for Physical Damage
Inspect the hard drive for any visible damage or unusual noises it may produce when powered on. These issues may indicate a failing drive.
Step 5: Use Recovery Media
If the hard drive is detected but still won't boot, you can use a Windows recovery USB or disk to attempt to fix the issue:
Boot from the recovery media
Restart your laptop and boot from the recovery media you have prepared. Follow the on-screen instructions to either try Startup Repair or System Restore.
Step 6: Consider Hard Drive Replacement
Use the results of the diagnostics to determine if the hard drive needs to be replaced. If the drive is not detected at all or is failing, it may need to be replaced.
Step 7: Reinstall Windows if Necessary
If the hardware is functioning but the operating system is corrupted, you may need to reinstall Windows. Before proceeding, make sure to back up any important data to an external drive or online service.
Additional Tips
Backup Data: If you can access the hard drive using another computer via a USB adapter, back up any important data before proceeding with repairs or replacements.
Consult HP Support: If the issue persists, consider contacting HP support or a professional technician for further assistance.
By following these steps, you should be able to diagnose and ultimately fix the 'Boot Device Not Found' issue on your HP EliteBook 8560p. If the problem continues, further technical assistance may be necessary.