Fixing Your Hotmail Account on iPhone: A Comprehensive Guide

Having trouble with your Hotmail account on your iPhone? Follow these step-by-step instructions to diagnose and resolve the issue. Whether you're experiencing syncing problems, email delivery issues, or account access errors, this guide will help you get your Hotmail account back on track.

Step 1: Check Your Internet Connection

Ensure your iPhone is connected to the internet via Wi-Fi or cellular data. A stable connection is crucial for proper functioning of your Hotmail account. You can check your connection by:
Navigating to Settings > General > About to view the Network Information Checking for the Wi-Fi or Data icon in the top corner of the screen for a steady signal

Step 2: Update Your iOS

Your iPhone must be running the latest version of iOS to accommodate the latest features and bug fixes. To update:

Navigate to Settings > General > Software Update Check for updates. If available, click Update Now'

Step 3: Remove and Re-add the Account

If your Hotmail account is experiencing sync issues or delivering emails improperly, try removing and re-adding it. This process can resolve many temporary connection and configuration issues.

Navigate to Settings > Mail > Accounts Tap on your Hotmail account Select Delete Account and confirm Re-add the account by tapping Add Account Select Hotmail is part of Outlook Enter your Hotmail email address and password, then follow the setup prompts

Step 4: Check Mail Settings

If re-adding the account does not resolve the issues, go through your mail settings to ensure they are set correctly:

Navigate to Settings > Mail > Accounts and select your Hotmail account Verify the Incoming Mail Server and Outgoing Mail Server settings match your Hotmail setup Ensure your email address and password are entered correctly

Step 5: Enable Two-Step Verification (if applicable)

If you have two-step verification enabled for your Hotmail account, you may need to generate an app password before adding it to your iPhone:

Navigate to the Microsoft Account Security Settings on a web browser Locate the App Passwords option and generate one Use the app password instead of your regular password when adding the account on your iPhone

Step 6: Reset Network Settings

If you've tried all the above steps and are still encountering issues, resetting your network settings may be the next step:

Navigate to Settings > General > Reset > Reset Network Settings Note that this will remove saved Wi-Fi passwords, so you’ll need to re-enter them

Step 7: Contact Microsoft Support

If the issue persists after trying all the above steps, reach out to Microsoft support for further assistance. They can provide more in-depth troubleshooting and support.

Additional Tips

Re-entry of Password: You can re-enter the password within the Contacts Calendars > Accounts > Her Hotmail Account settings. This can be a useful step to confirm that the password is correct.

Deleting the Account: Deleting the account from your iPhone does not affect the actual Hotmail account. It only removes the connection link on your device. After deleting, you can re-add it by following the previous steps.

We hope these steps help you resolve any issues with your Hotmail account on your iPhone. If you need further assistance, don't hesitate to reach out to Microsoft support.