Why Can't I Record Videos on HTC One E8?

Have you ever encountered a frustrating issue where your HTC One E8 fails to record videos using the default camera application? When you attempt to record a video, the screen flickers, and then resets without the recording beginning. If this is the problem you're facing, this guide is for you. Below, you'll find a detailed solution to help you identify and resolve the issue.

The Problem

Every time you try to record a video using the default HTC One E8 camera application, the recording fails to begin. Instead, the screen flickers and resets to its initial state. This issue can disrupt your recording sessions and hinder your ability to capture important moments.

The Solution

This problem is likely due to a software incompatibility issue with the new Google Now feature that involves voice detection from any screen. To troubleshoot and fix this issue, follow the steps below:

Go to Google settings > Search and Now > Voice > Ok Google detection.

Turn off the feature of voice detection from any screen. This should resolve the camera issue temporarily.

Wait for HTC to release a proper update to address this issue. This will ensure both features work smoothly together.

Understand the Root Cause

The new Google Now feature, designed to enhance user experience, detects voice commands from any screen, including the camera application. However, this feature occasionally conflicts with the default camera application, leading to the screen flickering and resetting issue. The software incompatibility is the primary cause of this problem.

Conclusion

We hope this guide helps you resolve the issue you're facing with your HTC One E8 and allows you to continue using the camera application without interruptions. If you still face similar issues, consider reaching out to HTC support for further assistance.

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