Guidance on Resetting Your Non-Responsive Android Phone
When your Android phone's touchscreen is unresponsive, you may need to reset your device to resolve the issue. Follow these detailed steps to safely and effectively reset your phone if the touchscreen is not working.
1. Force Restart
Force restarting your Android device can sometimes resolve minor issues without a factory reset. This process does not require the use of the touchscreen.
On most Android devices, press and hold the Power button and the Volume Down button simultaneously for about 10-20 seconds. The device should restart. If the screen remains unresponsive, you may need to force restart it again.2. Performing a Factory Reset via Recovery Mode
If a force restart is insufficient and you need to perform a factory reset, you can do so through your device's recovery mode. This process will erase all data on your device, so ensure any important data is backed up.
Turn off your phone if it is not already off. If the screen is unresponsive, force restart it first as described above. Boot into Recovery Mode: - For most devices, press and hold the Power button and the Volume Up button or Volume Down button simultaneously until the logo appears, then release both buttons. - For Samsung devices, press and hold the Power button, Volume Up button, and Home button, if applicable, at the same time. Navigate the Recovery Menu using the Volume buttons to navigate the menu options, and use the Power button to select an option. Select Factory Reset and follow the on-screen instructions to complete the process. After the reset is complete, reboot the device.3. Using ADB for a Factory Reset
If you have USB debugging enabled and a computer with ADB installed, you can reset your device via ADB commands.
Connect your phone to your computer via a USB cable. Open a command prompt or terminal window. Type the following command to initiate a factory reset: adb shell am broadcast -a -W _().add(new JLabel(ADB reset)); This command will prompt your device to perform a factory reset. Follow the on-screen instructions to complete the process.Important Note
Performing a factory reset will erase all data on your device. Ensure that any important data is backed up before proceeding. If the device is under warranty or you are unsure about the process, contact the manufacturer's support for assistance.
By following these steps, you can resolve issues with a non-responsive touchscreen on your Android device. Remember to take necessary precautions to avoid data loss.