How to Backup Your iPhone When It’s Screen is Black

Troubleshooting Your iPhone with a Black Screen: If your iPhone’s screen is black and you can't use it normally, you can still attempt to back it up through a few different methods. This guide will walk you through various techniques, including using iTunes/Finder, iCloud, and Recovery Mode, to ensure your data is safe and secure.

Using iTunes or Finder on macOS Catalina and Later

Connect Your iPhone: First, connect your iPhone to your computer using a USB cable. Open iTunes or Finder: Launch iTunes or Finder for macOS Catalina and later versions. Trust the Computer (if needed): If your iPhone is recognized, you will be prompted to trust the computer. This step is necessary for your iPhone to be detected properly. You may need to use a device or another screen to complete this step. Select Your Device and Back Up: Once your iPhone is recognized, select your device and choose to back it up.

Using iCloud if Enabled

If you had iCloud backups enabled before the screen went black, your data might already be backed up automatically. Here’s how to check:

Access Your iCloud Backup: Go to System Preferences iCloud and log in with your Apple ID. Access Your Data: You can access some of your data from there, like photos and documents, depending on what you had enabled for iCloud.

Using Recovery Mode

If the above methods don’t work, you can try to put your iPhone into Recovery Mode and attempt a backup. This method may erase the device, so it should be a last resort if you can't access your data otherwise.

Connect Your iPhone to Your Computer: Connect your iPhone to your computer. Force Restart Your iPhone: iPhone 8 and Later: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Side button until you see the Recovery Mode screen. iPhone 7 and 7 Plus: Press and hold the Volume Down and Side buttons until you see the Recovery Mode screen. iPhone 6s and Earlier: Press and hold the Home and Top or Side buttons until you see the Recovery Mode screen. Backup in Recovery Mode: Once in Recovery Mode, you can choose to back up your device.

Professional Data Recovery Services

If none of the above methods work, consider reaching out to a professional data recovery service. They may be able to extract data from your device even if it is unresponsive.

Important Notes

Regular Backups: To avoid such situations in the future, ensure that you regularly back up your iPhone either through iTunes/Finder or iCloud. Regular backups can save you from losing important data in case of unexpected issues. Check Your Warranty: If your iPhone is still under warranty, consider contacting Apple Support for assistance, especially if the device is malfunctioning. Apple Support can help troubleshoot and provide guidance on how to proceed.

If you have further questions or need assistance with specific steps, feel free to ask! Remember, regular backups and taking preventive measures can save you a lot of hassle in the long run.