How to Change or Update IRCTC Mobile Number if Your Old Number is Missing

Irrespective of your travel or rail journey, being able to manage your IRCTC account smoothly is essential. One common scenario might occur where the mobile number associated with your IRCTC account is missing or outdated. Whether you just changed your number or the old number is associated with a lost mobile, here's how you can update your mobile number.

Before proceeding, ensure you have the following details ready:

Your login credentials for the IRCTC website or app Your new mobile number If applicable, your Aadhaar card (if your new number is linked)

Steps to Change Your IRCTC Mobile Number

Log In to Your IRCTC Account: Visit the official IRCTC website or open the IRCTC app, and log in using your credentials. Navigate to Profile Settings: After logging in, navigate to the "Profile" or "My Account" section. This is typically located in the top menu bar or on the dashboard of the website/app. Select Update Mobile Number: In the profile settings, look for an option to update or change your mobile number. This might be listed under personal details or contact information. Enter Your New Mobile Number: Input the new mobile number in the designated field. Verify the New Number: IRCTC will likely send an OTP (One-Time Password) to the new mobile number for verification. You will need to enter this OTP to confirm the change. Save Changes: After entering the OTP, save the changes to update your mobile number. This will complete the process of updating your mobile number. Logout and Log Back In: As a good practice, log out of your account and log back in to ensure that the changes have been applied.

What If My Old Mobile Number Is Missing?

If your old mobile number is missing and you are unable to find it, you will need to verify your identity via another method. Here are a few steps you can take:

If Your New Number Is Linked with Aadhaar: If your new number is already linked with Aadhaar, you can send a copy of your Aadhaar card to IRCTC with a request to change the number. Use Alternative Verification Methods: You can attempt to verify your account using your email ID or the mobile number you had initially registered. If these methods fail, you can contact IRCTC customer support for assistance. Seek Assistance from IRCTC Helpline: If you are unable to verify your account through regular methods, seek assistance from the IRCTC helpline. They can guide you through the process and help in verifying your identity.

Another option is to visit the IRCTC website or app and go to the account update section where you can directly change your mobile number without the need of your old mobile number.

Changing Your Railway ID Password When Your Old Mobile Number Is No Longer Available

If you need to change your Railway ID password but your old mobile number does not exist, you will need to verify your ID through some other method. Here’s what you can do:

Visit IRCTC Website/App: Go to the official IRCTC website or open the IRCTC app. Choose Account Update Info: Under your account, choose the option to update account information. This will take you to a page where you can update your mobile number. Provide Alternative Verification: You can provide an email ID or a new mobile number for OTP verification. If you are unable to do this, contact IRCTC helpline for assistance.

Remember, the key is to verify your identity and ensure that you follow the official process provided by IRCTC to avoid any security issues.

Conclusion

Updating your IRCTC mobile number is straightforward if you follow the steps outlined above. Whether your old number is missing or you need to change it for another reason, the process will be seamless if you have all the necessary information ready. If you face any issues, don’t hesitate to reach out to IRCTC customer support or use the helpline for assistance.