How to Enable VoLTE on a Moto G5: A Comprehensive Guide

Introduction

Voice over LTE (VoLTE) is a technology that allows users to make high-quality voice calls over the internet, providing clearer and more reliable connections than traditional voice services. If you own a Moto G5 and are experiencing issues enabling VoLTE, this guide will walk you through the process step-by-step.

Enabling VoLTE on Your Moto G5

Enabling VoLTE on a Moto G5 is a fairly straightforward process. Here's a detailed guide to help you get it done:

Step 1: Open the Settings App

To begin, go to the home screen of your Moto G5 and tap on the Settings app.

Step 2: Navigate to Network Internet Settings

Once the Settings app opens, look for and tap on the Network Internet option. This is where you will find the settings related to your mobile network.

Step 3: Access Mobile Network Settings

In the Network Internet settings, scroll down and tap on Mobile network. This is where you can configure your internet and data settings.

Step 4: Navigate to Advanced Settings

Next, you should see an option for Advanced or More. Tap on this to open the advanced settings. The label might vary depending on your device’s software version, so it's important to look carefully.

Step 5: Enable VoLTE

In the advanced settings, you should see an option for VoLTE or Enhanced LTE Mode. Tap on this option and toggle it to enable VoLTE.

Step 6: Restart Your Device

After enabling VoLTE, it's a good idea to restart your Moto G5 to ensure that the settings take effect properly.

Additional Notes

Before proceeding, make sure that:

Your carrier supports VoLTE. Your SIM card is compatible with VoLTE.

If you don't see the VoLTE option, it might be due to carrier restrictions or software limitations.

If you encounter any issues during the process, consider contacting your carrier for assistance.

Conclusion

If the above steps don't work, you might need to take a few additional measures to resolve the issue. Here's a comprehensive solution that worked for a user who had similar problems:

Updating Your Moto G5

First, ensure that your device is updated to the latest firmware version. This can be done through the Settings System System Update menu. Once you have the latest updates installed, proceed to the network settings.

Checking Jio SIM Settings

Open the Built-in Internet Settings and go to your carrier’s panel (in this case, Jio). Check the APN settings and ensure that the MNC (Mobile Network Code) has a two-digit number.

Porting Your Jio SIM

If the MNC is set to a two-digit number, visit the nearest Jio store and get your number ported to a new Jio SIM. This usually takes about an hour. Insert the new Jio SIM and hopefully, it will now have enhanced LTE settings, with the MNC now a three-digit number.

This solution worked for the user who shared this fix. However, it may vary based on individual circumstances. If you are facing similar issues with an old SIM, try the above solution and see if it resolves the problem.