How to Fix a Motorola Phone That Keeps Restarting

Tired of seeing your Motorola phone repeatedly restart? There are several steps you can take to troubleshoot and potentially fix the issue. This guide provides comprehensive instructions to help you identify and resolve common causes of phone reboots. Follow these steps to regain control of your Motorola device.

Remove the Battery if Applicable

One of the simplest but most effective steps is to remove the battery from your Motorola phone temporarily. This can help determine if the issue is battery related:

If your Motorola phone has a removable battery, remove it. Wait for about 30 seconds. Reinsert the battery and turn the phone back on.

Check for Software Updates

Ensure your phone is running the latest software. This can often resolve issues arising from outdated firmware:

Navigate to Settings System System updates. Check for available updates and install them if any are found.

Boot into Safe Mode

Booting into safe mode can help you identify if a third-party app is causing unexpected reboots:

Press and hold the power button until the power-off menu appears. Release the power button and immediately press and hold Tap. (The recommended option is usually Force Stop or Send Feedback, but Tap is often the actual entry point for safe mode on some Motorola models.)

If the phone does not restart in safe mode, a third-party app may be the cause. Consider uninstalling any recently downloaded apps:

Return to the standard home screen. Tap on the Apps button (often found in the Apps drawer). Delete any recently downloaded apps that you suspect might be causing the issue.

Clear Cache Partition

Clearing the cache partition can resolve issues without deleting personal data. Follow these steps:

Turn off the phone. Press and hold Power Volume Down buttons until the boot menu appears. Use the volume buttons to navigate to Recovery mode and select it with the power button. When you see the Android logo, press and hold the Power button and tap Volume Up once. Use the volume buttons to navigate to Wipe cache partition and select it with the power button.

This process will clear the cache partition but will not delete your personal data.

Factory Reset

If the problem persists, a factory reset might be necessary. Always back up your data first:

Navigate to Settings System Reset options Erase all data (factory reset). Follow the prompts to complete the reset.

Be cautious with this step as it will erase all data on your phone.

Check for Hardware Issues

If the above steps do not resolve the issue, there might be a hardware problem. Consider the following:

Loose internal connections: Make sure all internal connections are secure. Physical damage from water: If your phone has ever gotten wet, there might be water damage. Mechanical drops: Any recent drops or impacts could have caused physical harm.

In such cases, you may need to take your phone to a professional repair service or contact Motorola support for further assistance.

Contact Support

If you are still experiencing issues after trying all these steps, it may be best to contact Motorola support or visit an authorized service center. They can provide more specialized assistance and advice.

Following these steps should help you diagnose and potentially fix the issue with your Motorola phone. If the problem persists, professional assistance is highly recommended.