When you take your smartphone to a repair shop for screen replacement, it is crucial to ensure the integrity of the device. One common concern is whether a small damage in the middle of the screen was caused by the repair or was pre-existing. This article will guide you through the steps to identify such damage accurately.
Things to Consider Before Sending Your Device for Repair
The best way to avoid confusion is to check your device thoroughly before sending it to the repair shop. If you have dropped your phone and noticed cracks or damages on the screen protector, it is advisable to inspect the screen yourself immediately before the repair process begins. This can help you determine if any new damage was caused by the repair or if the damage pre-existed from an accident you had experienced earlier that day.
Steps to Identify Pre-Existing vs. New Damage
1. Thorough Inspection: After dropping your phone, take time to visually inspect every aspect of the screen protector. Look for any cracks, dents, or other signs of damage. Pay close attention to the middle of the screen and compare it with the rest of the screen to notice any differences.
2. Light Diffraction: Use a flashlight to illuminate the screen. Shine the light from different angles and observe the screen protector to see if any new marks or damages appear. You can also use a sheet of paper or a card to block light, creating shadows that might reveal marks that were not there before.
3. Reflection Test: Hold your phone up to a reflective surface, such as a mirror, and observe the screen from different angles. This can help you see the entire surface of the phone more clearly, making it easier to spot any new marks or cracks.
4. Magnifying Glass: If you have a magnifying glass, use it to inspect the screen more closely. Magnification can help you detect small damages that might be overlooked with the naked eye.
What to Do If You Suspect New Damage
If you find that the damage was not present before but developed after the repair, it is important to report it to the repair shop immediately. Many reputable repair shops have policies to address such issues, and you should not hesitate to bring it to their attention.
1. Contact the Repair Shop: Reach out to the repair shop and explain your concerns about the new damage. Most repair shops will be willing to check and rectify any issues for you, especially if you have evidence of the damage.
2. Document the Damage: Take photos or videos of the damaged area before and after the repair. This can serve as evidence if you need to dispute the claim.
3. Seek a Second Opinion: If the repair shop is unable to resolve your concerns, consider taking your phone to another professional for a second opinion. This can help confirm whether the damage was indeed caused by the repair.
Preventing Future Accidents
To prevent such issues in the future, it is advisable to regularly inspect your smartphone’s screen protector for any signs of damage. If you have experienced a drop or any significant impact, make it a habit to check the screen protector immediately.
Additionally, consider investing in a high-quality screen protector that offers better protection against accidental damage. Regularly cleaning your phone, avoiding extreme temperatures, and protecting it from bumps and falls can also help maintain the integrity of your device.
By following these steps, you can ensure that any new damage is quickly identified and addressed, helping you to safeguard your smartphone and prevent further issues.