How to Pay an Airtel Postpaid Bill After Suspended Services

If you have suspended Airtel postpaid services and need to pay the bill, this guide will help you understand your options. Here's how you can proceed:

Using the Airtel Thanks App

One convenient way to pay your suspended Airtel postpaid bill is through the Airtel Thanks app. Simply download the app, and using your postpaid number, you can directly pay the suspended service bill amount. Just follow these steps:

Download the Airtel Thanks app from the Google Play Store or App Store. Log in using your Airtel account credentials. Navigate to the 'Bill Payment' section. Select your postpaid number and pay the bill amount. Confirm the payment to complete the process.

Contacting Airtel Service Centre

If the Airtel postpaid number is still inactive and you can't access the app, the best course of action is to contact the Airtel service centre. They can help you reactivate the number and guide you through the payment process. Here are the steps:

Dial the Airtel customer service number and connect to a service representative. Provide them with your account details and the nature of the issue. Follow their instructions to reactivate the number and proceed with the bill payment.

Physical Airtel Store Visit

For immediate assistance, you can visit your nearest Airtel store. Here’s what you need to do:

Visit a nearby Airtel store with your Airtel account number and postpaid mobile number. Share the details of your account with the staff at the store. The staff will help you pay the suspended service bill amount.

Payment via Third-Party Apps or Websites

While the Airtel postpaid number is still active with Airtel, you can use other apps or websites for payments. These include:

Paytm: One of the most popular digital payment platforms in India. My Airtel App: The official Airtel app that allows for various services and payments. Third-party apps or websites: Ensure these are reliable and secure.

Payment Options for Migrated Numbers

If the Airtel postpaid number has been migrated to another carrier, the payment process changes slightly:

Visit any Airtel store kiosk or self-service machine. Use cash, credit card, or debit card to pay the bill.

Alternatively, if you're still within the VLR (Visitor Location Register) period, you might be able to contact Airtel service centre to help you resolve the issue and facilitate the payment.

For further assistance, it's advisable to contact the Airtel customer service centre directly or visit your nearest Airtel store. They are there to support you and ensure you can stay connected.