How to Reset Your Hikvision DVR Admin Password

Forgetting the admin password to a Hikvision Digital Video Recorder (DVR) can be a frustrating experience. However, there are several methods you can use to reset it. This article will guide you through the step-by-step procedures for resetting your Hikvision DVR password both on the device and through the Hik-Connect app.

Steps to Reset Password on Device

The process to reset your Hikvision DVR password is straightforward. Here’s a detailed step-by-step guide:

Click Forget Password on Login Menu: When logging into your Hikvision DVR, if you forget the admin password, click on 'Forget Password' or 'Reset Password' option. Choose Verify by Hik-Connect: Once you click on the 'Forget Password' option, you will be prompted to verify your identity using the Hik-Connect app.

Steps to Reset Password via Hik-Connect App

If you prefer to use the Hik-Connect app to reset your password, here’s how to do it:

Run Hik-Connect App: Launch the Hik-Connect app on your smartphone or tablet. Tap More – Reset Device Password: In the Hik-Connect app, navigate to the 'More' section and select 'Reset Device Password'.

Enter Verification Code and Create New Password

Upon following either method, you will be prompted to enter a verification code. This code is obtained from your Hik-Connect app. Once you have the code, follow these steps:

Enter Verification Code: Input the verification code provided by the Hik-Connect app into the verification box on your Hikvision DVR. Create New Password: After entering the verification code, click ‘OK’. You will then be prompted to create a new admin password.

Default Password for Hikvision Admin

It’s important to note that if you’re unable to reset your password, the default password for a Hikvision DVR admin is '12345'. However, it is best practice to change the default password immediately after initial setup for security reasons.

Alternative Methods to Reset Password

If you are unable to connect to the Hikvision DVR or reset the password on the device, you can try the following alternatives:

Contact Distributor: Reach out to your Hikvision distributor. They may be able to provide you with the necessary information to reset your password. Remove Battery: As a last resort, you can try removing the battery from your DVR, which will reset the system to its default settings. However, this method may be risky and could potentially damage your device, so proceed with caution. Use Recovery Tools: Some online tutorials and recovery tools claim to be able to recover Hikvision DVR passwords, but their effectiveness may vary. Be cautious when using third-party tools, as they may not be secure or reliable.

Conclusion

Resetting your Hikvision DVR admin password can be a simple process if you follow the steps outlined in this guide. Always ensure that you take appropriate security measures to protect your device from unauthorized access. If you continue to face issues, contact your Hikvision distributor for professional assistance.