How to Retrieve Calls on an iPhone 7 Plus from a Month Ago

Often, after a month or so, users find themselves needing to locate old phone calls on their iPhone. This guide will outline several methods to help you find those calls, whether you've deleted recent call logs or need to retrieve information about calls made from a month ago.

Using the iPhone 7 Plus's Built-in Features

The first and most straightforward method is to use the built-in Phone app on your iPhone 7 Plus. Here’s a step-by-step guide:

Open the Phone app. Tap on the "Recents" tab at the bottom of the screen, which will show a list of recent calls. Scroll through the list to find the call you are looking for.

However, if you have deleted recent call logs or the call doesn't show up in the Recents tab, there are alternative methods.

Checking Your Wireless Bill

Your wireless bill, which is your cellular provider's statement, can be a gold mine of information for old calls. Here’s how to view it:

Open your cellular provider's app or log into their website. View the last month's bill. The bill will typically include a log of each call made, along with the date, time, and duration of the call.

If your cellular provider has an app like the My Verizon app, you might find the call logs attached as part of the bill. However, some companies might require you to contact them to request an email containing the call logs for privacy reasons.

Contacting Your Carrier

Another method is to contact your carrier directly. They will keep detailed records of your calls and can provide you with additional information:

Record of Calls: Your carrier will have records of your calls, including the time and date, the number you called, and if it was an incoming or outgoing call. Cellular Data: If the call was made via cellular or mobile network, this data is available from your provider.

To access this information, you can call your carrier and explain that you need to retrieve calls made from a specific time frame. The carrier can provide you with an email of the list containing all the call details.

FaceTime Audio Calls

It’s important to note that if the call you are searching for was a FaceTime Audio call, not a cellular call, then your carrier may not have that call logged. FaceTime and FaceTime Audio, being services of Apple, do not typically store call metadata for more than a week and the data is encrypted for security reasons.

In such cases, the only place to look for FaceTime Audio call logs would be on your iPhone. The system retains this data for legal purposes only, and it is only accessible if required by law.

Summing Up

The methods outlined above should help you retrieve your old calls. Whether it’s using your Phone app, checking your wireless bill, or contacting your carrier, you should be able to find the information you need. If you are still unable to locate the calls, don't hesitate to reach out to your carrier for further assistance.