How to Troubleshoot and Fix an Unresponsive Screen on Your OnePlus 2

When your OnePlus 2's screen is unresponsive—meaning it doesn't respond to touch or fingerprint— the first step is understanding your options. Touch screens are a critical part of any device, making these issues frustrating and concerning. Thankfully, there are several steps you can take to try and resolve this issue. Let's explore them in detail:

1. Consider a Professional Repair Service

If you have a OnePlus 2 with a GoWarranty extended warranty plan, the simplest solution might be to file a claim under your warranty. GoWarranty will handle everything from pick-up to repair with expert technicians using original parts. This ensures that your device is restored to its original condition.

2. Escalate to a Professional Repair Service

If the unresponsive screen is beyond the scope of a simple warranty repair, you might need to consider professional repair services. These services can offer a variety of solutions, from a simple screen replacement to a more comprehensive overhaul. Ensuring a screen/Display Replacement can often solve the problem. Services like can provide you with expert advice and a range of repair options.

3. DIY Fixes and Precautionary Measures

Before you decide to seek professional repair, there are some DIY steps you can take to troubleshoot and potentially fix the issue:

Step 1: Turn Off the Phone

One of the first things you should do when encountering touch screen issues is to turn off the phone immediately. Continuing to use the device can cause further damage and degrade the screen's performance.

Step 2: Allow Time for Drying

Umbrella sellers often recommend using uncooked rice to absorb moisture from the phone. Place your phone in a bag of uncooked rice and leave it for at least a few days. This can help to dry out any moisture that might be inside, which in rare cases can cause touch screen issues. After drying, try turning the phone on and see if the problem is resolved.

Step 3: Reboot Your Device

Another quick solution is to reboot your device. Sometimes the problem can be as simple as the device being in a temporary state of lock-up. Rebooting can refresh the system, and it's often a good first step before considering more invasive fixes.

4. Warranty and Replacement Considerations

While attempting the above steps, consider the long-term viability of your device. If the touch screen unresponsiveness is persistent and you wish to avoid the hassle of repairs, replacing the device altogether might be the best option. Newer devices like the OnePlus 2 already include built-in privacy and security features like a fingerprint scanner, which might no longer be necessary with an older device.

Remember, not all problems can be solved without professional intervention. If your OnePlus 2's touch screen is unresponsive after following the above steps, it may be time to consider a more permanent solution, such as a trade-in or replacement with a newer model.

Conclusion

Whether you're looking to fix a minor issue or upgrade to a newer model, opting for professional repair services or simply considering a new device can bring your touch screen back to life. Understanding the extent of the issue and taking the right steps can help you save time, money, and even the life of your device.

Let's keep the conversation going! If you have any questions or need more advice, feel free to reach out. Stay connected and take care of your tech!

Note: This article provides general troubleshooting tips and considerations for OnePlus 2 users with touch screen issues. For specific technical issues or detailed repair instructions, always refer to the official OnePlus 2 user manual or expert advice.