How to Troubleshoot and Fix iPhone 7 Plus Auto Restart Issues
Auto restarting can be a frustrating issue with your iPhone 7 Plus, but there are several steps you can take to diagnose and potentially resolve the problem.
Step 1: Put Your iPhone to Recovery Mode
One of the first steps you should take when your iPhone 7 Plus keeps restarting is to put it into recovery mode. Here's how you can do it:
Press and hold both the Power and Volume Down buttons simultaneously. Once the screen turns black, connect your iPhone to your Mac or PC using a Lightning to USB cable. Start iTunes or 3U Tools on your computer. When prompted, select your iPhone 7 Plus in iTunes.If your phone does not respond, make sure your internet speed is at least 100kbps. At the end of the process, you might see an error code. Take note of it as it could indicate a hardware issue.
Step 2: Check Battery Health
If your iPhone 7 Plus keeps restarting without any apparent reason, a malfunctioning battery could be the culprit. Check the battery health in the Settings app to see the battery's current condition. If the health is too low and you've turned off the Performance Management, the phone is essentially starving for power that the battery cannot provide, causing system corruption and restarts.
If the Peak Performance option exists in battery health, turn it on. This can help your phone operate at full capacity. Over time, numerous issues might corrupt your data. In such cases, it is best to get the battery replaced.
Step 3: Contact Apple Support
Another effective solution is to contact Apple Support. They can provide expert recommendations and may perform hardware diagnostics. Here's what you can do:
Visit the Official Apple Support website. Provide the error code you noted during the recovery mode process. Follow the instructions provided by Apple Support.Many users report that even on the first call, their issues are resolved. This fast and efficient service can significantly save you time and frustration.
Step 4: Run Hardware Diagnostics
Before deciding to hard reset, it's a good idea to run hardware diagnostics to check if there are any underlying issues.
Disconnect and reconnect the battery gently. Observe if any improvements occur or if the issue persists.If the issue persists, try the steps outlined in the previous sections. If not, it's time to contact Apple Support for further assistance.
Step 5: Consider Software Updates and Quora App
Some users have reported that the issue they are experiencing is not a full restart but a screen going black for a brief period before returning. This could be due to a OS bug that Apple may fix in a future update.
Some individuals suspect that using the Quora app might be causing the issue. While this hasn't been conclusively proven, it's worth checking if the app usage matches the frequency of the restarts. If you do find a connection, consider updating the app or contacting Quora support for further assistance.
Conclusion
By following these steps, you should be able to identify and potentially resolve the issue causing your iPhone 7 Plus to auto restart. If none of these methods work, contacting Apple Support is the best course of action to get professional help and possibly perform diagnostic checks on your device.