Is a Reliable Site for Purchasing Refurbished Products?
When it comes to purchasing refurbished products, one online marketplace that has garnered attention is However, opinions vary widely among users, with some praising the site for its value and others denouncing it as a scam. This comprehensive review aims to delve into the experiences of various buyers and provide insights on whether is a reliable platform for purchasing refurbished products.
Personal Experience with
A personal story from a user highlights a unique scenario involving a refurbished Lenovo T460 business laptop. Originally priced at approximately Rs 13,700 plus 2000 tax, the laptop was significantly cheaper compared to a new one, which ranges from Rs 80,000 to Rs 120,000. Upon receiving the laptop, the user discovered a LCD display flicker/leakage issue. Despite contacting the company through email, there was a delay in response. Eventually, the company agreed to a return pickup and replacement. The user decided to keep the product, given that the warranty was still valid and time was available. Remarkably, after 6 months of use, the issue had resolved, and the laptop was functioning well. The user advises potential buyers to be aware that refurbished products may come with minor issues and recommends giving the site a try, as replacements are available if needed.
Scam Allegations Against
Another user's experience with is far from positive. The user details a scenario where they ordered a laptop on February 6, 2023, only to receive a damaged one. Despite numerous emails and calls, the company took 2 months to provide a replacement. When the replacement arrived, the model was different from the one ordered, specifically an i5 instead of the requested i7. This user asserts that the company is a scam and has suffered a series of issues without proper resolution from customer service. The user concludes that potential buyers should avoid this site due to its deceptive practices.
Questionable Practices and Product Quality
A third user recounts a scathing experience involving a ThinkPad ordered on Amazon. Upon opening the laptop to install an SSD, the user discovered a myriad of issues, such as malfunctioning wireless and Bluetooth adapters, non-functional touchpad, and a jumping mouse. The repairman, after 10 days of following up, refused to open the laptop and merely provided a WiFi dongle. Additionally, the hard drive was found to be over 5 years old, indicating poor quality. The housing of the laptop was broken and held together with tape, further highlighting the repairman's rush job. The user's attempt to reach out to the CEO resulted in unhelpful responses, leading the user to strongly advise against purchasing from this site.
Conclusion
Based on the experiences shared, it is evident that presents a mixed picture when it comes to purchasing refurbished products. While some users find the site reliable and cost-effective, others report significant issues such as scam practices, damaged goods, and low-quality refurbished products. It is imperative for buyers to exercise caution and thoroughly investigate the product and seller reviews before making a purchase. Potential buyers should be aware that refurbished products may come with inherent defects and that customer service may not always provide satisfactory resolutions.
Ultimately, the decision to use or any similar platform for purchasing refurbished products should be guided by individual circumstances, research, and personal experience. It is advisable to prioritize transparency and follow up with sellers to ensure the integrity of the products and services provided.