Maxbhi: A Cautionary Tale on Unreliable Online Retailers

Introduction

Maxbhi, an online retailer known for providing mobile phone spare parts and accessories, has gained a reputation for unreliability and poor customer service. This article delves into the experiences of customers who have had negative interactions with Maxbhi, highlighting the risks associated with purchasing from this platform.

Common Issues Reported

Customers report several common issues when purchasing from Maxbhi:

Defective Products: Several customers mentioned receiving defective products. For example, one user reported purchasing a Zenfone Max Pro M1 battery and screen, which began to swell and smoke after only two months of use. Another customer encountered issues with lines appearing on their screen after four months. Poor Customer Service: A significant number of customers complained about the poor customer service provided by Maxbhi. Instances of asking for returns and replacements were often met with resistance and delay. Questions About Product Authenticity: Customers have raised concerns about the authenticity and quality of the products sold on Maxbhi, suggesting that some items may be recycled or substandard.

Customer Experiences

Defective Products:

"I bought Zenfone Max Pro M1 battery and screen, it’s been only 2 months and battery started swelling and there was smoke out of battery then I had to buy new battery and after 4 months the screen started showing lines …"

Another user shared:

"Maxbhi will only send defective products they are the biggest cheaters. Cheating percent is 99.99. I think for the cheating maxbhi do all its employees and owner and their families die with deceases."

Another experience:

"Don’t buy from Maxbhi. The batteries at least are very bad. My guess is they recycled batteries. They have horrible customer service. Try a different place even if you pay a little extra get one with at lease 6 month warranty. I had bad experience with Maxbhi with 3 orders over few months. Had returned for replacements. Repairs were delay. This is a lousy company stay away from it."

Warranty Issues:

"When we order a product they will send defective product once we contact customer care they will ask to send photos after sending they will say remove cover and send photos again after sending they will say that you removed cover so replacement rejected."

Conclusion

The experiences of customers in this article underline the risks of purchasing from Maxbhi. It is recommended for consumers to carefully consider the reputation of the vendor and read reviews before making a purchase. Opting for a reputable seller with a strong reputation for product quality and customer service may be the best choice, even if it means paying a little more. Consumers should also be wary of the long-term costs associated with defective products, including the hassle of returns and replacements.