Samsung Galaxy S8 Screen Issues: Diagnose and Fix

The Samsung Galaxy S8 Screen Issue Explained

Are you experiencing screen issues with your Samsung Galaxy S8? If you are here, it is likely because you are encountering a problem that is affecting your device's functionality. This article will provide you with a detailed explanation of potential causes and solution steps, so you can resolve the issue with your Samsung Galaxy S8 screen.

Understanding the Problem

A Samsung Galaxy S8 user recently posted a video of their screen flickering, and there were some concerns regarding the root of the problem. Based on the investigation, there are two primary concerns: hardware and firmware issues. It is essential to differentiate between the two to arrive at the most effective solution.

What is Happening?

When a Samsung Galaxy S8 screen flickers, it could be due to a number of underlying causes. One of the most common is a faulty connection of the Digitizer, which is the component that transmits data for the screen to operate. However, if your screen flickers only at specific brightness levels, it could also be a firmware problem. Firmware, in this case, refers to the software controlling the screen's operations that sometimes needs to be updated or reset to function correctly.

Determining the Nature of the Problem

First, it is important to rule out the hardware issue. If the screen flickers regardless of the brightness setting, a hardware failure such as a digitizer malfunction is more likely. However, if the screen flickers only at a certain brightness or does not flicker under any condition, it is more likely to be a software issue. To perform the diagnosis, you can observe how the screen behaves in different lighting conditions. Additionally, you can seek technical support from Samsung forums or dealership centers for further insights.

Fixing the Issue: Performing a Hard Reset

If you have ruled out the hardware issue, the next step is to troubleshoot the firmware. Performing a hard reset can help correct BIOS errors, corrupt data, and other software glitches that can cause screen issues. Please note that before you proceed with the hard reset, make sure to back up all your important data, as the reset process will erase all user data and revert the device to its factory settings.

How to Perform a Hard Reset on Samsung Galaxy S8

Turn off the device completely.

Press and hold simultaneously the Volume Up key, Home key, and Power key.

When the phone vibrates, release the Power key but continue to hold the Volume Up key and Home key.

When the Android System Recovery screen appears, release the Volume Up and Home keys.

Press the Volume Down key to highlight 'wipe data / factory reset.'

Press the Power key to select this option.

Use the Volume Down key to highlight 'Yes — delete all user data.' Then, press the Power key to confirm this.

Once the process is complete, the system will reboot the device.

Note: After the reset, you might need to configure some settings again to ensure smooth operation of your device. If the issue persists, it is advisable to visit a Samsung service center for professional assistance.

Conclusion

Samsung Galaxy S8 screen flickering can be caused by either hardware or firmware issues. By performing a hard reset, you can often resolve software-related problems. If the issue continues to occur, seek professional help to identify the root cause. Remember, prevention is better than cure, and regular device maintenance can help avoid such problems.