Pros and Cons of the Nokia 7 Plus: A Comprehensive Analysis
Welcome to our in-depth guide on the Nokia 7 Plus. If you're considering purchasing this smartphone, you're likely curious about its pros and cons. After purchasing the Nokia 7 Plus on May 1, 2019, I faced significant issues that ultimately led me to question whether this phone was worth the investment. In this article, we'll explore the key aspects of the Nokia 7 Plus and weigh the pros and cons to help you make an informed decision.
Introduction to the Nokia 7 Plus
The Nokia 7 Plus was a mid-range smartphone that offered a blend of features, performance, and value. Released in 2018, it possessed a modern design with a large display, a powerful processor, and a durable build. The phone was considered a solid choice for its price point, with a balance of high-quality components and a reasonable price tag.
Pros of the Nokia 7 Plus
1. Balanced Specifications
The Nokia 7 Plus boasted a balanced set of specifications for its category. It featured a Snapdragon 660 processor, which provided a decent performance boost over previous Snapdragon 625 models. The phone was equipped with 4GB of RAM, which ensured smooth multitasking and app use.
2. Excellent Display
The Nokia 7 Plus came with a 5.99-inch Full HD (1080 x 2160) LCD display that offered vibrant and clear visuals. While not a super AMOLED, the LCD provided excellent color accuracy and a decent viewing angle, making it a comfortable choice for everyday use.
3. Great Camera
The camera system in the Nokia 7 Plus was noteworthy. Equipped with two rear cameras (12.2 MP 5 MP) and an 8 MP front camera, the phone delivered good quality photos and videos. The camera app was intuitive and allowed for manual adjustments, including exposure, focus, and ISO settings.
Cons of the Nokia 7 Plus
1. Performance Issues
After procuring the Nokia 7 Plus, I quickly encountered significant performance issues. The phone consistently overheated during demanding tasks, such as gaming or running resource-intensive apps. According to my experience, this heating issue was not an isolated incident but a recurring problem that affected the overall user experience.
2. Poor Customer Support
The customer support experience I had with Nokia was far from satisfactory. When I reported the heating issue to their customer support within just two days of receiving the phone, I was instructed to perform a factory reset and check if the heating issue was resolved in safe mode. When this did not work, I was informed that a refund would only be possible if I provided a screenshot from the mobile health system in safe mode.
The situation worsened when I tried to proceed with a return. Nokia's representatives consistently delayed their responses and provided excuses instead of a clear solution. A 10-day return policy was not applicable due to the rapid reporting of the issue. Even when travel plans were delayed, Nokia did not provide a solution and opted to send a generic message about their return policy.
3. Overpriced
Despite its reasonable specifications and performance, the Nokia 7 Plus was overpriced, especially considering the heating issues and lack of customer support. For the performance and features it offered, there were better value-for-money options available in the market.
Conclusion
After my experience with the Nokia 7 Plus, I strongly recommend against purchasing this phone. The recurring heating issues and subpar customer support make it an unreliable choice. There are many other smartphones on the market that offer better performance, reliability, and value for money. If you're in need of a reliable and high-performing smartphone, consider alternatives such as Samsung Galaxy, Huawei P series, or even more affordable options like OPPO or Vivo models.
For those who are still interested in the Nokia brand, it might be worth waiting for a newer model or alternative brands with comparable features and better customer support. No brand is perfect, and it's crucial to carefully evaluate the pros and cons before making a purchase.