Solving This Accessory is Not Supported Error on iPad Charging

Solving 'This Accessory is Not Supported' Error on iPad Charging

Are you frustrated when your iPad displays an error message saying 'This accessory is not supported' when you try to charge it using your iPhone's wall adapter? This can be a confusing issue, but with the right troubleshooting steps, you can resolve it and get back to enjoying your devices. Let's explore some common causes and solutions to this problem.

Common Causes of the Error

The most common reasons for this message include lint, inferior cables, and damaged Lightning ports. Here's a breakdown of each cause and how to address them:

Lint

If the error is due to lint in the Lightning port, cleaning the port can be a simple and effective solution. Use a small, soft brush or cloth to gently remove any debris. If the lint is minimal, a clean, lint-free cloth should suffice. If you're having trouble reaching the port, an Apple Store may be able to assist you, especially since they have the right tools and expertise to prevent any damage to your device.

Inferior Cables

Another cause of the error might be inferior or damaged cables. Apple cables include a chip in the connector that communicates with the device it's certified to work with. This chip ensures that only authentic and compatible cables are used. Damage to this chip, either through physical damage or wear and tear, can lead to the 'This accessory is not supported' error. While this issue can sometimes be resolved by updating cables, rust, or other debris on the pins can also cause the problem.

Outdated iOS Version

A few years ago, an update caused even correctly certified cables to be "read" incorrectly. However, this issue was quickly resolved with a subsequent update. To ensure compatibility with your older device, make sure that your iPhone 5s is updated to the latest version, iOS 12.3.1. This version is recommended for your device, as it provides the best performance and security for this older hardware. Keeping your device updated is crucial for optimal performance and to ensure compatibility with various accessories and cables.

Debris on Pins

Debris on the pins in the Lightning port can hamper the signal between the iPad and cable, leading to the error message. It's essential to ensure that your connections are as clean as possible and not damaged. Clean both the connector and the port using a soft, clean cloth. Avoid using water or any liquid cleaners, as these can damage the delicate components inside the port.

Conclusion

When facing the 'This accessory is not supported' error on your iPad, it's important to identify the root cause and take the appropriate steps to resolve the issue. Cleaning the Lightning port, ensuring you use high-quality cables, and keeping your iOS software updated can help you overcome this frustration.

Remember, before attempting any troubleshooting steps, it's always a good idea to consult the user manual or seek professional assistance from an Apple Store or authorized service center. This can ensure that your device remains in optimal condition without any potential damage.