Solving the Ring Volume Issue on OnePlus 6 Smartphone

Are you experiencing issues with your OnePlus 6 smartphone not producing any ring volume when receiving calls? Fear not! This article is designed to guide you through a series of effective troubleshooting steps to resolve the problem.

1. Check Volume Settings

Ensure that the Ringtone volume is turned up and not muted. Here's how you can do it:

Go to Settings > Sound Vibration. Adjust the ringtone volume using the volume buttons on your phone while on the home screen.

2. Silent Mode

Verify that your phone is not set to silent or do not disturb mode, as this can disable ring volume. To check:

Look at the notification bar for any indicators. If not visible, go to Settings > Sound Vibration to confirm.

3. Ringtone Selection

Make sure a ringtone is selected and is not set to 'None'.

Go to Settings > Sound Vibration > Ringtone. Select a ringtone if none is set.

4. Restart the Phone

A simple restart can resolve temporary software bugs. Follow these steps:

Hold down the power button. Select Restart.

5. Safe Mode

Boot your phone into safe mode to check if a third-party app is causing the issue. Here’s how to enter safe mode:

Press and hold the power button. Long-press the Power Off option until you see the option to reboot in safe mode. Tap OK. Check if the ringtone works in safe mode. If it does, a third-party app might be the culprit.

6. Check for Software Updates

Ensure that your phone is running the latest software. Here’s how to update:

Go to Settings > System > System updates. Check for updates and install if available.

7. Clear Cache

Clear the cache of your phone’s system to improve performance:

Turn off the phone. Press and hold the Volume Down and Power buttons simultaneously until the OnePlus logo appears. Use the volume buttons to navigate to Wipe Cache and confirm.

8. Factory Reset

If none of the above steps resolve the issue, consider backing up your data and performing a factory reset:

Go to Settings > System > Reset options > Erase all data (factory reset). Follow the prompts to complete the reset.

9. Hardware Issues

If the problem persists, it might be a hardware issue. In this case, contact OnePlus support or visit a service center for professional assistance.

By following these steps, one of them should resolve the issue with the ring volume on your OnePlus 6! Don't forget to listen to other media volumes, and alarms working properly to determine whether the problem is specific to the ringtone volume or a broader issue with the phone.