Why is My Android Screen Turning Off During WhatsApp Audio Notes and Calls?

If yoursquo;re experiencing your Android screen turning off during WhatsApp audio notes or calls, yoursquo;re not alone. This issue is often due to a feature called the proximity sensor, which detects when your face is close to the screen and turns it off to prevent accidental interactions. However, there are several other reasons you might be dealing with this problem.

1. Proximity Sensor Activation

The most common cause is the activation of the proximity sensor. This sensor is designed to turn off the screen when your phone is close to your face during a call, preventing accidental touches. If the sensor is malfunctioning, it may incorrectly turn off the screen during WhatsApp audio notes or calls. Herersquo;s how to check and adjust the sensor settings:

Navigate to your device settings > Display or Sound Vibration. Look for options related to the screen timeout or proximity sensor behavior. Adjust the settings to customize the screen timeout or proximity sensor.

2. Screen Timeout Setting

Your phonersquo;s screen timeout setting may also be the culprit. If the screen timeout is set to a short duration, it might turn off during WhatsApp audio notes or calls, especially if you havenrsquo;t interacted with the screen recently. Adjusting this setting can help:

Go to your phonersquo;s display or sleep settings. Adjust the screen timeout to a longer duration. Save your changes and test if the issue is resolved.

3. Battery Saving Mode

Some Android phones have battery-saving modes that can affect how the screen behaves. These modes may dim the screen or turn it off more aggressively to conserve battery. Disabling these features might resolve the issue:

Check if your phone has any battery-saving features enabled. Disable these features to see if it resolves the issue.

4. App Permissions

Ensure that WhatsApp has the necessary permissions to keep the screen on during audio notes or calls. Here’s how to check and adjust the permissions:

Navigate to Settings > Apps > WhatsApp. Check if it has access to the screen display and phone calls. Grant the necessary permissions if they are missing.

5. Software Glitch

Software glitches or bugs can cause unexpected behavior. Ensure that your phonersquo;s operating system and WhatsApp are up to date with the latest updates and patches:

Go to Settings > System > Software update (check for updates). Update your WhatsApp via the Play Store. Restart your device to apply any pending updates.

6. Hardware Issue

If none of the above solutions work, there might be a hardware issue with your phone, such as a faulty sensor or display component. In this case, you may need to:

Contact the manufacturer for further assistance. Visit a service center for professional repair options.

Preventive Measures for Keeping the Screen On

If you frequently need to keep the screen on during WhatsApp audio notes or calls, you can explore third-party apps that prevent the screen from turning off. However, be cautious with app permissions and reliability:

Research and select a reputable app that offers this functionality. Check the apprsquo;s reviews and permissions. Install and configure the app to keep the screen on.

By understanding the potential causes and implementing the troubleshooting steps, you can resolve the issue of your Android screen turning off during WhatsApp audio notes and calls. If the problem persists, it may be time to seek professional assistance.