Troubleshooting WiFi Connectivity Issues on Asus ZenFone Max Pro M1 with Oreo 8.1

Asus ZenFone Max Pro M1 users often face WiFi connectivity issues, particularly when running Oreo 8.1 (Android 8.1). This article outlines a step-by-step process to address these problems, ensuring a robust and reliable WiFi connection.

Basic Troubleshooting Steps

1. Restart Your Device

One of the simplest solutions is to restart your Asus ZenFone Max Pro M1. This can resolve temporary glitches and refresh your device's internal operations. Simply power off your device and turn it back on again.

Advanced Troubleshooting Steps

2. Forget and Reconnect to WiFi

Go to Settings. Navigate to WiFi. Tap on the network you are having issues with and select Forget. Reconnect by selecting the network and entering the password again.

3. Toggle Airplane Mode

Enable Airplane Mode for about 30 seconds. Then disable it. This can reset the network connections and potentially resolve the problem.

4. Check WiFi Settings

Ensure that WiFi is turned on and that your device is not in Power Saving Mode, as this can disable WiFi. Go to Settings > WiFi and verify that the network is visible and not hidden.

Software and System Updates

5. Update Software

Check for any system updates that may address connectivity issues. Go to Settings > System > System update and check for updates.

Network Settings Reset

6. Reset Network Settings

This will reset all network-related settings including WiFi mobile data and Bluetooth. Go to Settings > System > Reset options > Reset WiFi mobile Bluetooth.

Router and Network Infrastructure

7. Check Router Settings

Ensure the router is functioning properly. Restart the router and check if other devices can connect. Check for firmware updates for your router to ensure compatibility and stability.

8. Change WiFi Frequency Band

If your router supports dual-band 2.4GHz and 5GHz, try switching between the two bands in your router settings. This can help improve signal strength and reliability.

Safe Mode and Third-Party App Issues

9. Safe Mode

Boot your phone in Safe Mode to see if a third-party app is causing the issue. If WiFi works in Safe Mode, an app may be the culprit.

Factory Reset as a Last Resort

10. Factory Reset

If none of the above steps work, consider a factory reset. Always back up your data first. Go to Settings > System > Reset options > Erase all data (factory reset).

Additional Tips

Try reaching out to Asus support for further assistance or check online forums for device-specific solutions. By following these steps, you should be able to resolve most WiFi connectivity issues with your Asus ZenFone Max Pro M1.