Troubleshooting a Stuck Redmi Note 5 Pro During Boot: Steps to Get Your Device Back to Normal

Your Redmi Note 5 Pro may become unresponsive and stuck on the MI logo during charging, indicating either a software or hardware issue. This guide will walk you through several steps to diagnose and hopefully resolve the problem without the need for professional repair.

1. Force Restart

If your device is unresponsive, the first step is to force restart it. This can often resolve minor software glitches that cause the device to freeze on startup.

Press and hold the Power button for about 10-15 seconds. This action may help the device reboot.

2. Charge the Device

Ensure that your device is receiving proper power. Use the original charger and cable to charge your phone for at least 30 minutes.

Check if the charging indicator appears. If the battery is completely drained, it might take longer for the device to show any signs of life.

3. Boot into Recovery Mode

If the device still does not turn on, try booting into Recovery Mode:

Turn off the device if it is still on. Press and hold the Volume Up and Power buttons simultaneously until the Mi logo appears. Release the buttons and wait for the Recovery menu to appear. From the Recovery menu, you can choose to: Wipe Cache Partition: This won't delete your data but can resolve some issues. Factory Reset: This will erase all data on the device, so use this as a last resort.

4. Flash Stock Firmware

If the device still shows no signs of life after trying to boot into Recovery Mode, you may need to flash the stock firmware:

Download the official MI Flash Tool and the firmware for your device from the Xiaomi website. Follow the instructions provided by Xiaomi to flash the firmware. This process will erase all data on your device.

5. Seek Professional Help

If none of the above steps work, it may indicate a hardware issue. In this case, consider taking your device to an authorized service center or a professional technician for further diagnosis and repair.

Tips

Ensure your charging port is clean and free from debris. Avoid using third-party chargers as they may not provide the correct voltage.

By following these steps, you should be able to diagnose whether the issue is software-related or if it requires professional attention. If your device enters a boot loop (stays in a cycle of restarting and not reaching the home screen), you may need to follow the recovery mode steps again. If that does not resolve the issue, consider visiting a service center for further assistance.