UNBOXED Mobile Purchases: Quickrx vs Infibeam - A Buyer's Guide

When considering purchasing an UNBOXED mobile, consumers often face a dilemma between platforms such as Quickrx and Infibeam. This article aims to provide a comprehensive guide, highlighting the experiences of buyers and offering advice on which platform may be more reliable.

Quickrx - A Closer Look

Quickrx offers UNBOXED certified and refurbished mobile phones, often at competitive prices. However, the consumer experience can vary widely, with some buyers reporting issues and dissatisfaction. A recent purchase of an iPhone 6s Plus highlights these potential problems:

When buying a certified mobile from Quickrx, customers might expect a device that has passed multiple quality checks. However, a customer shared their experience of receiving a phone with a duplicate charger and headset, only to discover that the Wi-Fi was not working. This issue, despite the claims of numerous quality checks, appears to be more common than expected. The customer was expecting a 'Like New' phone, but the final product was far from satisfactory.

Additional issues included:

A replacement process that was initiated but delayed. No physical inspection before delivery, leading to critical issues like a non-functional Wi-Fi being overlooked. Inadequate customer service; responses were inconsistent and often delayed. ▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂

Infibeam - A Closer Look

Infibeam is another platform where UNBOXED mobiles can be purchased, but the reliability of their deals is uncertain. The platform offers both certified and refurbished phones, which can be advantageous for buyers looking for cost-effective options. However, there is a need for caution as genuine deals may not always be present.

Given the mixed reviews, buyers might be better off exploring other reputable retailers, such as Amazon and Flipkart. These platforms are known for their reliable customer support, warranty options, and a wider range of products.

Conclusion

In summary, when purchasing an UNBOXED mobile from Quickrx, buyers should be aware of the possible issues with quality checks and customer service. On the other hand, while Infibeam offers a platform to purchase certified and refurbished phones, buyers should exercise caution to avoid scams.

For a smoother and more reliable shopping experience, consider using Amazon and Flipkart. They offer better customer support and a wider range of products, ensuring that buyers are not just saving money but also getting the best deal possible.

Lastly, if you have experienced similar issues with Quickrx or Infibeam, consider sharing your story to help other consumers avoid fraud.

UPDATE: Personal Experience at Quickrx

After posting a complaint on Quickrx's Facebook page, the company's escalation team contacted the customer for the first time within a day. When asked about the refund, the customer was informed that it would be refunded on September 22. This positive outcome could serve as a reminder that while initial customer service may be lacking, it's always worth reaching out to the platform for a resolution.

If you find any issues with your UNBOXED mobile purchase, don't hesitate to contact the respective retailer or platform for assistance.