Understanding ChowNow Delivery Services for Your Restaurant
In today's fast-paced and digital age, opening a restaurant on ChowNow can provide a significant competitive advantage. This platform acts as a valuable intermediary, connecting your restaurant with customers who are hungry for your culinary delights. However, many small and medium-sized restaurants may be unsure about the logistics and costs involved in using ChowNow for their delivery services. This comprehensive guide aims to elucidate the process and benefits of partnering with ChowNow.What is ChowNow?
ChowNow is a renowned platform that operates as a middleman, facilitating connections between customers and restaurants. It not only streamlines the order-taking process but also ensures that your orders are accurately delivered to the dining destination of choice. Before you decide to open a restaurant on ChowNow, it's crucial to understand the role they play and the options they provide.Choosing Between In-House and Partner Drivers
One of the key decisions you need to make is whether to use your own delivery drivers or to hire from ChowNow. The platform has partnered with several delivery services, which gives you the flexibility to choose. However, you also have the autonomy to use your own drivers if you prefer. This dual approach ensures that you have multiple options based on your needs and budget.Customer Experience on ChowNow
Customers can place their orders through ChowNow's user-friendly interface. Once an order is confirmed, ChowNow forwards it to the selected restaurant through various platforms such as websites, mobile apps, Facebook, or Google pages. This process is seamless and ensures that your customers have a convenient and efficient ordering experience. Delivery drivers are then dispatched to retrieve the order from the restaurant.Order Management and Communication Tools
ChowNow offers a range of tools to simplify the order management process. When the order is ready, the selected restaurant will receive a notification on their preferred platform. This ensures that the kitchen can promptly prepare the dishes. Additionally, ChowNow has a system in place to communicate with customers for takeaway or delivery options.Cost and Additional Features
To use ChowNow's services, you need to be prepared to pay a monthly subscription fee, which is currently set at $89. This cost includes access to the platform's functionalities, including the possibility of integrating your branded iPhone and iPad apps, allowing customers to place orders directly from your existing website via an ordering widget. While this is an additional cost, it can enhance customer engagement and order volume.Information Collection and Retargeting
ChowNow goes beyond just facilitating orders by collecting valuable information from customer orders. This data is then provided to your restaurant for targeted marketing and remarketing purposes. Such insights can be incredibly useful in personalizing your marketing efforts and enhancing customer retention.Providing Orders Without Own Drivers
For those who do not have their own drivers, ChowNow always provides a wireless tablet to take orders and communicate with customers. This device is user-friendly and ensures that your orders are processed efficiently, even if you do not have a separate delivery team.Conclusion
Partnership with ChowNow can significantly boost your restaurant's visibility and order volume. By leveraging the platform's extensive network and user-friendly features, you can ensure that your customers have a smooth and efficient ordering experience. Whether you choose to use your in-house drivers or rely on ChowNow's services, this partnership can help you maximize your restaurant's potential in today's digital marketplace.Frequently Asked Questions
How much does it cost to open a restaurant on ChowNow?The subscription fee for using ChowNow is $89 per month. This cost includes the use of their platform and the integration of branded mobile apps.
Can I use my own delivery drivers with ChowNow?Yes, you can choose to use your own drivers. However, you also have the option to hire drivers from ChowNow.
What information does ChowNow collect and provide to my restaurant?ChowNow collects information from customer orders and provides it to your restaurant for targeted marketing and retargeting efforts.
Does ChowNow provide technology to take and process orders?In addition to the wireless tablet, ChowNow offers integration options for existing websites and mobile apps.