What Happens If Face ID Stops Working on iPhone X, XS, or XR?

If you're using an iPhone X, XS, or XR and Face ID suddenly stops working, don't panic! There are several options available to you. This article will guide you through the process and provide you with the necessary steps to regain access to your device.

Alternative Methods to Unlock Your Phone

When Face ID malfunctions, your primary alternative is using a passcode. Here's what you need to know and do:

Passcode

The passcode is the most straightforward way to unlock your iPhone without Face ID. If Face ID fails, the device will prompt you to enter your passcode. Make sure you remember your passcode, as it is crucial for accessing your phone if Face ID is not functioning.

Restart Your Device

A simple restart can sometimes resolve issues with Face ID. To restart your iPhone without a home button, press and hold the side button along with the volume up or down button until the power off slider appears. Slide it to turn off then press and hold the side button again to turn it back on.

Check for Software Updates

Ensure your iPhone is running the latest version of iOS. Sometimes software updates can fix bugs related to Face ID. Updating will ensure you have the latest security and performance optimizations.

Reset Face ID

If Face ID is not working, you can try resetting it. Go to Settings > Face ID Passcode, then tap Reset Face ID. This will help you set up Face ID again.

Hardware Issues

If Face ID continues to fail despite these steps, there may be a hardware issue. In this case, you may need to visit an Apple Store or an authorized service provider for further diagnosis and repair.

Alternative Unlock Methods

If Face ID is not available, you can use the passcode for unlocking. Additionally, if you have set up Family Sharing, you might be able to use another trusted device to assist you.

Steps to Take If You Forget Your Passcode

What if you forget your passcode, or the phone was set up by someone else? Here are some important points to consider:

Activation Lock

Your screen might still respond to your passcode. If you don't remember your passcode or the phone was bought secondhand or handed down, you might encounter the Activation Lock. This is a security feature set by the original owner to prevent any unauthorized use.

Here's what to do:

Contact the seller or person who gave you the phone and ask for their Apple ID and password to deactivate the Activation Lock. Make sure they didn't mean to leave it on. If the original owner is unreachable or has forgotten their details, contact Apple Support. They are usually helpful in such scenarios. Ensure you have the original invoice of your device.

Professional Help

There are also iCloud Tools available online to help you out of a tight spot. Make sure to pick a reputable tool like UnlockHere or SafeUnlocks.

In Conclusion

While Face ID is a convenient feature, the passcode remains a reliable method to unlock your iPhone if Face ID stops working. Remember, there is always a solution out there, and you've got this!