Which Licenses Come with Aruba Access Points?
When considering the procurement of Aruba access points for your network infrastructure, it is important to understand what licenses and warranties are included. This guide will help you navigate through the different options and ensure you have a comprehensive understanding of what you're getting with your purchase.
Understanding the Baseline Offerings
Aruba access points typically come with a valuable set of baseline offerings, but the precise details can vary based on the specific model and vendor policy. Generally, you can expect a limited lifetime warranty on the hardware, which provides assurance that the access points will perform under normal use conditions throughout their operational life. Additionally, a 90-day technical support contract comes standard, ensuring that professionals can address any initial setup or operational issues that may arise in the first critical months after deployment.
Exploring Optional Licenses and Warranties
While the basic warranty and support package are included, Aruba also offers a range of extended options that can significantly enhance the functionality and reliability of your access points. These include:
Advanced Warranties
Extended Hardware Warranty: For customers looking for extra peace of mind, an extended warranty can cover the hardware for an additional period, often up to several years beyond the standard warranty. This can be particularly beneficial in high-risk environments. Replacement Policy: A replacement policy ensures that if any hardware issues arise, you can quickly replace the faulty unit to minimize downtime. This is especially useful for critical network operations.Enhanced Support Plans
Advanced Technical Support: This plan offers immediate access to expert technicians who can address complex issues, ensuring that your network remains available at all times. 24/7 Support: For mission-critical systems, a 24/7 support plan provides round-the-clock assistance, giving you the confidence that you can resolve any issues as they arise.Software Licenses and Upgrades
In addition to hardware coverage, Aruba also provides software licenses, which can be crucial for the ongoing optimization and feature expansion of your network. These may include:
Software Licenses: Some Aruba access points come with pre-installed software, but you may need to purchase additional licenses for advanced features. Feature Packs: If you require specific features such as Wi-Fi 6 support, advanced security protocols, or IoT integration, you can purchase feature packs to enable these capabilities. Over-the-Air Updates: Keeping your access points up-to-date with the latest software is important for security and performance. Many Aruba products support OTA updates, which can be licensed or included.The Importance of Checking Specifications and Policies
Given the range of options available, it is crucial to carefully check the product specifications and vendor policies to determine the exact licenses and warranties included with your specific model of Aruba access point. Manufacturers like Aruba often provide detailed documentation on their websites, or you can contact their customer support for clarification. Understanding the specific terms and conditions can help you make an informed decision and avoid any surprises after the purchase.
Conclusion
With a clear understanding of the various licenses and warranties that can be included with Aruba access points, you can ensure that your network infrastructure is protected and supported to meet your business needs. By reviewing the baseline offerings and considering the additional options, you can create a robust and reliable network that scales to meet future demands.
Frequently Asked Questions
Q: Can I get an extended warranty for Aruba access points?
A: Yes, many Aruba access points offer extended warranties. Contact your vendor or Aruba's customer support to find out the specific options available for your model.
Q: Are there any software upgrades included with Aruba access points?
A: The inclusion of software upgrades can vary. Check the product specifications and contact the vendor for details on which software updates are included or available for purchase.
Q: Can I get 24/7 support for my Aruba access points?
A: Advanced support plans may include 24/7 support. This can be an additional subscription or part of a comprehensive support package. Consult the vendor for the details that apply to your purchase.