Why Does My Phone Connect to WiFi but Have No Internet Connection? Troubleshooting and Solutions

Have you ever experienced a scenario where your phone connects to a WiFi network but cannot access the internet, while your TV operates perfectly on the same network? This article will explore several reasons and practical solutions to help you resolve the issue.

1. Network Sign-In

Some public WiFi networks require you to sign in with your email address or phone number before accessing the internet. Ensure that you complete this process by responding to the notification prompt on your phone. This step is often overlooked and can be a simple fix for the connectivity issue.

2. WiFi Network Issues

Test the WiFi network on another device to gauge its overall functionality. If other devices cannot access the internet, the problem might lie with the network itself. Possible issues include an expired internet plan or reaching the monthly data quota. Contact your internet service provider (ISP) to address these concerns.

3. Metered WiFi Network

If your WiFi network is set as a metered connection on your phone, this could limit downloads and background internet activities. To resolve this, follow these steps:

Navigate to the Wi-Fi settings on your Android phone. Select the network in question. Change the network type to Unmetered.

This adjustment can enhance your internet experience by removing the bandwidth restrictions.

4. Reconnect to the WiFi Network

Disconnecting and reconnecting to the WiFi network can address minor glitches or misconfigured settings. Follow these steps:

Open the Settings app. Tap on Wi-Fi. Select the network in question and tap on Forget or Disconnect. Tap on Wi-Fi again to connect to the network.

5. Date and Time Settings

Incorrect date and time settings on your phone can prevent internet connectivity. Ensure that your phone is set to use the network-provided date and time. Go to the settings and check the Automatic date and time option.

6. MAC Filtering

Some routers have MAC address filtering options that can restrict internet access for specific devices. Check your router's settings and disable MAC filtering if your phone has been added to the blocklist. Disabling this feature can make your phone eligible for internet access.

7. DNS Server Issues

Problems with the default DNS server on your Android phone can cause internet connectivity issues. Switch to a different DNS server by going to the connection settings. Select a reputable private DNS provider hostname to improve your internet experience.

8. Reset Network Settings

If none of the above solutions work, resetting the network settings on your Android phone may be necessary. This process will revert all network settings to their default values, potentially fixing underlying issues.

Navigate to the Settings app. Go to System Advanced Reset options. Tap on Reset Wi-Fi, mobile networks and Bluetooth settings. This action will remove all saved Wi-Fi networks and paired Bluetooth devices. Proceed with caution.

For more detailed troubleshooting and additional solutions, refer to:

Top 8 Ways to Fix Wi-Fi Connected But No Internet on Android - Guiding Tech Why Does My Phone Connect to WiFi but Says No Internet Access? - Android Central 10 Solutions If WiFi is Connected but No Internet Connection - Speedefy

By following these steps and exploring the resources provided, you should be able to diagnose and resolve the issue with your phone's WiFi connection and internet access.