Why the Moto G4 Plus Experiences Phantom Touches and Hiccups During Charging: A Comprehensive Guide

Do you find your Moto G4 Plus behaving unexpectedly every time you plug in the charger? Is your screen inexplicably swiping and opening applications on its own when the phone is charging? This article delves into the reasons behind such issues and provides practical solutions to help you solve them.

Understanding Phantom Touches During Charging

Many users report experiencing phantom touches or random swiping on their Moto G4 Plus while charging. This can be quite frustrating and unsettling. However, before you worry about potential hardware malfunctions, it's important to understand that the issue might not be as serious as it seems. The phenomenon of the screen reacting strangely while charging is often attributed to external factors rather than inherent flaws in the device.

Common Suspects and Misconceptions

Some speculate that heat might be causing the issue. While it’s true that charging can produce some heat, the usual amount is not sufficient to cause significant hangs or throttling. The real culprit might be more subtle.

Attention has been drawn to the way Android OS manages app operations during charging. In older versions, apps would try to sync and communicate with servers when mobile data was turned on. However, with newer Android versions, this behavior shifted to happen when charging. Running apps during charging can exhaust the battery and, since they now draw power from the AC outlet, the CPU usage and heat generation are increased. This can explain the increased sensitivity of the touch screen.

Power and Signal Interference

Another common issue mentioned is power problems, specifically related to the charger and battery. The Moto G4 Plus uses Snapdragon 617 technology with Turbo Charge. However, phantom touches are a well-known issue among Moto G4 Plus users, and it’s speculated to be due to design flaws or faulty components. While not officially addressed, some manufacturers replace chargers under warranty to resolve this issue.

Cross-Device Considerations

If you have multiple devices or are using third-party chargers and cables, consider the quality of the power source. Sometimes, the charger or the cable itself can be the issue. Ensure you use original chargers and cables, as these are designed to handle the necessary currents smoothly.

Solutions and Recommendations

Here are some practical steps you can take to mitigate the issue:

Switch Off your Phone: Disabling apps from accessing the internet or other operations can help reduce the amount of background activity. Use an Original Charger: Ensure that you use the original charger and cable, which are designed to work seamlessly with your device. Power Management: Minimize your phone usage while it’s charging to avoid overloading the battery and charging circuitry. Clean the Charging Port: Sometimes, debris or dust can interfere with the charging process, leading to phantom touches.

If the issue persists, it might be worth reaching out to the manufacturer or a professional technician who can provide a thorough diagnosis and offer specific recommendations.

Conclusion

In summary, the phantom touches on the Moto G4 Plus during charging can be troublesome, but they are often a result of processes and behaviors enabled by modern Android systems rather than hardware defects. By understanding the root causes and implementing the suggested solutions, you can minimize the occurrences and make your charging experience much smoother.

Do you face similar issues with other devices or find this article helpful? Share your thoughts in the comments below.